Our prices

If you are interested in an M or L Upgrade as an Urban Sports Club Partner, you qualify for an Urban Sports Club discount. Please contact us via sales@fitogram.pro to receive the discount.

No. There are no hidden costs with the free version of FitogramPro. Nevertheless, if you decide to offer online payments per credit card or SEPA direct debit to your customers there will be transaction fees applied as for all payments of this kind. You can find additional details on those here.

Log in to your FitogramPro account. Go to Settings > Your FitogramPro Account > FitogramPro Account. Click on 'Update Package'. Select the package you want. Complete the purchase by providing your payment information. All done! You will receive an email confirmation shortly. Alternatively, we can change it manually upon request.

No, you don’t need to enter payment details to sign up to FitogramPro. We will only ask for your payment details in case you want to upgrade to one of the premium packages.

Our packages can be paid by credit card or SEPA mandate, charged on a monthly basis.

As a free user you can report technical problems (bugs) directly in the software. You can also contact our support team via email at support@fitogram.de. In the packages S, M & L as well as Urban Sports Club and OneFit Partner you can reach our support team via chat in the software. Our help center is available to you regardless of your booked package.

Our team is available for you from Monday to Friday from 9 am to 6 pm.

You can downgrade to a different package by logging into your FitogramPro account and going to "Your FitogramPro account" in the settings. There you can downgrade to a cheaper package under "Upgrade Package". All packages can be cancelled on a monthly basis with a notice period of 2 weeks, except when the Studio App is activated. The Studio app has a minimum contract period of one year. Accordingly, you must wait until the end of the contract to downgrade to a cheaper package (Free or S package).